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FAQ
                                                  

 

STEP BY STEP INSTRUCTIONS FOR NEW YORK STATE

ONLINE LICENSE RENEWALS

 

  1. Point your web browser to www.ins.state.ny.us/entrenew3.htm
  2. Read the Instruction Page CAREFULLY!
  3. Click the “Renew Your Individual/TBA License” button at the bottom of the Instruction Page screen
  4. A) Enter the Numeric Portion of your license number in the first box

B)  Enter your Password in the second box

    1. Note: Your password is the last 4 digits of your social security number, plus your full date of birth.
    2. Note:  If you receive an error message while attempting to login, you should contact the New York State Insurance Department for assistance.  It is strongly suggested that you send an “Email Message” with your license number, date of birth, last 4 digits of your social security number and your complete name, with a description of the error you are receiving.  The Department answers most inquiries within several hours.
  1. Select the license to be renewed
  2. Read the “Web Renewal Instructions…” and click “Next” to continue
  3. A)  Complete the Application
    1. Note:  The “Web Renewal” allows you to correct certain information.  Please review the application carefully and make any necessary changes.

b.      Note:  If you answer yes to question 8 and/or 9 and do not have the “case number” available, you should exit the application until you have the required data.  You may contact the Department for assistance.  It is suggested that you contact the Department by email at coned@ins.state.ny.us.

B)                Enter your CE Course Completion numbers in question 10 (a)

    1. Note:  Please contact your Continuing Education Providers if you are unable to locate your Course Completion Numbers.  The Department is unable to provide course completion numbers!
    2. Note:  DO NOT ANSWER QUESTION 10B – unless you are a non-resident licensee in New York

C)    Click Next

  1. A)        Read the “Pop Up” window.

B)    Click the “I Agree…” button to continue

C)    Note:  It is strongly recommended that you elect to pay by credit card.  You may pay be check, however, this will delay the issuance of your license.  If you pay by credit card your license renewal will be processed within 48 hours.

D)    Click Process

9.   Print a copy of your invoice.  This is your receipt of your license processing.

Congratulation on the successful completion of your Online Renewal!